Courier 404

EVERY MISTAKE IS A MAP

Pick up. Jump. Try again.

FROM THE GAME

A peek behind the counter

THE HELP DESK

Lost a parcel? Found a bug?

Write to support@creakyvillage.ru. Include your device model, game version, room number and what happened. Please do not send passwords or secret profile keys.

YOUR DATA

Courier 404 privacy information

Updated 11 October 2026 · Android native version 1.6.2

Developer and data controller: Individual Entrepreneur Юзюк Вадим Валерьевич, OGRNIP 319332800044874. Contact address: support@creakyvillage.ru.

The core game is free and playable offline. Progress, coins, settings and personal records are stored on your device. They are not uploaded to the studio merely by playing offline. The durable opt-out and deletion-retry controls below describe version 1.6.2. In version 1.6.1, a later non-training room may create another leaderboard profile after deletion; use 1.6.2 for a persistent opt-out. Earlier Android versions may not include studio gameplay metrics. This policy also covers shared functions used by earlier releases and does not claim that newer controls are present in them.

Online leaderboard

When connected after training, the game automatically attempts to create a profile with a random public name. It does not ask for your email, password or real name. A profile identifier and secret access key stay on your device. To calculate online records, the studio server receives the room number, selected outfit and parcel, the start of a full attempt and the delivery completion time. Your random name, completed-room count, records and rank are public. Training-checkpoint attempts do not qualify. The leaderboard is a friendly comparison without cash prizes.

You can disable leaderboard participation and request deletion in Records → My profile → Delete profile. This choice is saved and prevents new results and automatic registration until you explicitly enable records again. Remote deletion needs a connection; see the deletion instructions below.

Studio gameplay metrics

By default, the game attempts to send startup and room events to the developer. Events contain random installation and session identifiers, game version, room, attempts, deaths, retries, completion duration, approximate room progress and a courier/parcel failure reason. They contain no email, real name, advertising identifier, screen recording or button-by-button trace. These events help us improve training and difficulty. Random identifiers remain identifiers: these data are pseudonymous.

Turn Metrics off in Settings to stop new studio events and request deletion of previous events for this installation. If deletion fails, the original key and pending request remain on your device and are retried on a later launch or return to the game. Pending deletion prevents new events even if metrics are enabled again. After confirmed deletion, a new technical identity is created if metrics are enabled. The Metrics setting is separate from leaderboard participation and advertising SDKs.

Transmission and retention

Studio requests travel over HTTPS to the developer's server at creakyvillage.ru. The server receives the connection IP address for network operation and limiting abuse; the game does not derive location from it. The leaderboard uses the studio's Yandex Cloud infrastructure. Active profile records remain until profile deletion. Accepted studio events remain until the associated deletion request is completed. After event deletion, a service marker containing a one-way hash of the deletion key remains to reject delayed events. This marker is valid for 24 hours from the last successful deletion request, contains no events or original key, and is removed after expiry by periodic cleanup or a subsequent request. Access keys are not published in the leaderboard. Server deletion is not confirmed while offline.

Advertising services

Watching rewarded ads is optional. The Android app includes Yandex Mobile Ads and AppMetrica components. These services may process device identifiers, advertising identifiers, device and app information, diagnostics and crash data to provide and measure advertising and technical services. Ads may be loaded before you decide to watch one. Location tracking is disabled by the game, and it does not request location, camera, microphone or contacts permissions. The game does not grant consent to personalized advertising on your behalf.

See Yandex's privacy policy for independent processing and data-rights procedures. Choosing not to watch an ad, or disabling studio Metrics, does not necessarily prevent all technical SDK requests. You can play the core game offline.

Support

If you email support@creakyvillage.ru, the developer receives your sender address and the content you include to answer the request. Send only information needed to explain the issue. Use the same contact for privacy and deletion requests.

CONTROL YOUR RECORDS

Delete your Courier 404 data

Online profile and records

In version 1.6.2, open Records → My profile → Delete profile and confirm. Participation is disabled immediately and remains disabled after restarting until you choose to enable records again. Following a successful server response, the public profile and associated records are removed from the working leaderboard database. Local progress and coins stay on your device.

If there is no connection or the request fails, the profile key is kept for a repeated deletion request from the same screen. Remote deletion is not complete merely because participation has stopped. Retry while online or contact support.

Studio event data

Turn Metrics off in Settings to stop new events and request removal of previously accepted events for this installation. A pending request retains its original key and is retried on a later launch or return to the game. Server deletion needs connectivity. After confirmed event deletion, a hash-only service marker remains valid for 24 hours from the last successful deletion request to reject delayed events; expired markers are removed by periodic cleanup or a subsequent request. The marker contains no events or original key. This does not remove your separate leaderboard profile.

Request deletion without reinstalling

Email support@creakyvillage.ru with the subject “Courier 404 data deletion”. State whether the request concerns the leaderboard, studio metrics, or a previous support message. Include your public courier name when relevant and any non-secret details that help identify the data. The developer, Individual Entrepreneur Юзюк Вадим Валерьевич, OGRNIP 319332800044874, will explain a safe ownership check and confirm the outcome. A public name alone is not proof of ownership; we cannot remove someone else's records on that basis.

Do not email passwords or secret profile/installation keys. The studio procedure is separate from information processed independently by advertising services; use their data-rights procedures for those data. Uninstalling the game alone does not remove existing server profiles or accepted events.